Terms and Conditions
Rook Rentals is a sole trading business, based in Preston, Lancashire. For data policies, please see bottom of page.
You can contact me via
Twitter @ Rook Rentals
Facebook at Rook Rentals.
Costumes and Props:
All of Rook's costumes and props are either true vintage or high quality replicas. In the case of true vintage, discolouration from age or small marks/blemishes/fabric damage may be present, however I aim to ensure all items are presentable for use. All items will be provided cleaned, however transport may require a quick further iron, with instructions included for delicate items; otherwise items are "as is". Sizing is provided as accurately as possible, but please note that size charts have changed over the years - as such it's recommended to check accurate measurements before hiring.
Costume and prop rental:
Rook's prices are listed on the front page and all items are listed, with photographs as able, so just find what you want and drop me an e-mail to arrange service. Please include a quick brief of intent of use.
For any replica weaponry or similar controlled items, you will need to include a document with your request explaining explicit intent of use, date, location(s) and name of personal responsible for item as I can only release these with confirmation of professional use in accordance with UK law.
For full list of prohibited uses, including right to refuse service, please see below.
Cost of standard cleaning/maintenance of items is included in the fee. For any heavier soiling (mud, etc) a further fee may apply. This will be discussed before ordering as part of your brief.
All items are otherwise to be returned unaltered in any fashion unless explicitly discussed and agreed upon prior. Do not paint, dye, cut, trim, affix piercing accessories, file or anything that may cause damage/alter/alter value of the items. Simple pinning or clipping of clothes to afford a better fit on a model/actor is understandable.
Payments are only taken via Paypal, for your security; cash or direct bank transfer. All will receive a receipt via e-mail. In the case of cash a writ will be provided.
If needed, delivery and return costs are met by the hiring party as an additional expense.
A deposit is required on some items (typically the most expensive ones or controlled items, to the value of the item plus cost of time replacing). Though this may be off putting, please understand this is for my own security and is not considered a reflection upon yourself as the hiring party. Deposits will be held safe and returned in full on completion/return of order. Repeat customers with proven positive record with Rook may eventually avoid this, however it will be enforced on new orders. It may be possible to arrange a representive on behalf of Rook to be present on your project to skip deposits (and save costs on delivery).
Delays returning items/extending hiring time - things happen! Maybe your shoot was rained off, or you need reshoots last minute - just drop me an e-mail or phone call as soon as possible to discuss. If no other outstanding orders require the items you have there is always a day or two leeway. However if an item you have hired is required for another party, the item must either be returned or the hiring party (you) will be liable for the full rental cost to cover lost revenue.
The important thing is to contact me immediately when you think there may be a delay/want to extend the rental period to avoid complications.
Any theft or damage will see costs sought from hiring party that completed the order. For theft - especially of controlled items - will see authorities notified immediately.
Rook produces stock imagery, which may be purchased via Alamy or my website.
However, I also provide samples from shoots for free (as is) for self employed individuals. Examples may include Youtubers, or people creating a new website for their business. The aim is to support inviduals and start ups/hobbies. If you're unsure if you qualify, please contact me at the above e-mail address to ask.
These free stock images may be exclusive (not available on stock image sites) or smaller formats (as aimed for videos or backgrounds). If you want the larger high res examples, discounts may be available.
I create what I want to create, but am always happy to hear suggestions/needs.
As these are released free (yes, even for self employed commercial use!) you're most welcome to use them for memes or similar image macros if they're of use to you, the individual.
This does not extent to corporations, mass media groups, and basically anyone not acting self employed/a hobbyist. Full size high res examples of my work are available to purchase.
Right to service:
Rook Rentals reserves the right to refuse service. This may be for considered misuse of Rook's products, poor previous experiences with yourself/company or from bad reviews of your productions practices. Likewise Rook reserves the right to alert colleagues regarding any bad practises.
Rook Rentals exercises discretion of consideration should any costuming or attire be considered likely to cause distress or offense and may refuse use if this is considered a strong liklihood.
What you may not use any of Rook's costumes/props/photographs for or as part of a campaign to:
Intent to incite or spread hate/cause harm.
Intent to cause public distress/alarm.
Extreme political positions.
Costume specific prohibited uses:
Adult/pornographic productions of any nature. This does not prohibite adult themes or "sexy"; only actual sexual acts.
Presentation of Nazis based items in an overall positive theme.
These items are for production of media only. They are not for use to attend parties, days out etc.
Stock image specific prohibited uses:
Sale. No exchange of ownership is implied. Though you may alter pictures, you may not resell them; this includes any manner in which the image is the clear subject of the item sold. You may use them in monetized products (i.e. youtube, headers on your website etc).
Any use of imagery with minors in an adult context.
You may not use images from our shoot gallery, only the galleries labelled "Stock Imagery". The Stock Imagery albums are created specifically by Rook for your use/purchase. The costume galleries are curated from various models and photographers purely as examples of costume stock and ideas.
This is for online usage specifically. These images are not free for published book art, in any form (though permission may be given for content of a book). You can't print them out on canvas or a t-shirt and sell them that way or similar.
Please note: Use of items for commentary on any subjects/satire that does not breach the above terms is fully supported, however does not mean Rook supports views or opinions of the party utilizing the costumes/imagery.
Rook Rentals reserves the right to amend/update/change terms and conditions without notice, affecting any uses of Rook property hence forwards.
Rook Rentals does not contact individuals with marketing. I will only contact you at your bequest or as part of on going working relations.
E-Mail correspondence (TheRookRentals@gmail.com) is retained for reference on the Google Mail account that has been addressed. This correspondence is kept only to facilitate any future work for you, the client or for liability purposes. Correspondence will not be republished or shared.
No contact information is shared with third parties for any purposes.
All digital payments are made via Paypal.com or direct bank transfer.
Rook Rentals recieves no further information or personal details in your making of a payment for services in this fashion. These details are not stored.
All invoices/contracts/receipts are stored locally digitally and hardcopy as appropriate. These will retain client name, address, contact details and nature of business/rental. This data is not shared with any parties other than the client themselves and the business owner of Rook Rentals. This information is not used for contacting or marketing.
For controlled items of rental such as modern replica weaponry or similar items a notice is required from the client detailing intended use, provisions taken for safety and avoidence of causing public alarm, date of intended use and location. Once reasonable criteria for rental of such items has been met and agreed upon, the client's usage of properties will not be shared with third parties unless requests (such as promotion on social media, at Rook Rental's discretion).
This document will be kept locally, off-line, along with your invoice/contract. This is for purposes of liability.
Should you require a new copy of these documents at any time you are welcome to request them.
In short, I have no interest or reason in collecting any one's personal data.